Shipping and Delivery Policy


Shipping and Delivery Policy

Effective Date: [Insert Date]

At Instylenest, we are committed to delivering your orders in a timely and safe manner. This Shipping and Delivery Policy outlines the terms under which we ship products to our customers across India.

🚚 1. Shipping Locations

  • We currently ship across all serviceable pin codes in India.

  • International shipping is not available at this time.

⏱️ 2. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on Sundays or public holidays are processed on the next working day.

📦 3. Delivery Time

  • Estimated delivery time: 5–10 business days, depending on your location.

  • Metro cities may receive orders faster than remote or rural areas.

  • Delivery times may vary due to unforeseen logistics or weather issues.

🧾 4. Shipping Charges

  • Free Shipping is available on all prepaid orders (unless mentioned otherwise).

  • COD (Cash on Delivery) orders may attract a nominal COD fee, which will be shown at checkout.

🔍 5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via SMS or email.

  • You can track your shipment status anytime using the link provided or on our website under “My Orders”.

📦 6. Delivery Partners

We use trusted and RBI-compliant delivery/logistics providers such as:

  • Delhivery

  • Blue Dart

  • Shiprocket

  • DTDC

  • India Post (for remote locations)

📭 7. Delivery Attempts

  • Our delivery partners will make up to 2 attempts to deliver the order.

  • If undelivered, the package will be returned to us. Re-shipping charges may apply for a second attempt.

❗ 8. Delays and Exceptions

  • We are not responsible for delays caused due to natural calamities, political unrest, courier delays, or incorrect shipping details provided by the customer.

📞 9. Address Accuracy

Please ensure that your delivery address is complete and accurate. Include:

  • House/Flat Number

  • Street Name

  • Landmark (if any)

  • Correct Pin Code

  • Active Mobile Number

📬 10. Customer Support

For shipping or delivery-related queries, feel free to contact:

Instylenest
📧 Email: yma787464@gmail.com
📞 WhatsApp: +91-7874643304
🌐 Website: www.instylenest.in

Our team is available Monday to Saturday, 10 AM – 6 PM.

✅ Compliance Note (Razorpay & RBI)

This Shipping and Delivery Policy is structured to provide transparency in logistics and customer expectations — a key requirement by RBI and payment gateways like Razorpay for merchant onboarding.